Shipping
We are proud to offer international shipping services operating in over 185 countries worldwide. Nothing means more to us than bringing our customers great value and service. Exact shipping costs are automatically calculated and displayed at checkout once you enter your delivery address.
How do you ship packages?
Packages from our warehouse in China are shipped via standard international carriers or EMS depending on product weight and size. Packages shipped from our US warehouse are dispatched through USPS.
Do you ship worldwide?
Yes. We provide tracked worldwide shipping to over 185 countries. However, there are a few restricted locations we are unable to ship to (such as US APO/FPO addresses). If your location is restricted, we will contact you directly.
What about customs and duties?
We are not responsible for any custom import duties, VAT, or local taxes once items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may incur customs fees upon arrival in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10–20 Business days |
| Canada, Europe | 10–20 Business days |
| Australia, New Zealand | 10–30 Business days |
| Central & South America | 15–30 Business days |
| Asia | 10–20 Business days |
| Africa | 15–45 Business days |
*This doesn’t include our 2–5 business day order processing time.Do you provide tracking information?
Yes! You will receive an automated email containing your tracking information as soon as your order ships. If you haven’t received tracking info within 5 business days, please contact us.
My tracking says “no information available at the moment”.
For some postal carriers, it takes 2–5 business days for tracking details to register in the system. If your order was placed more than 5 business days ago and tracking remains empty, please reach out to our team.
Will my items be sent in one package?
For logistical reasons, items in the same purchase may occasionally be sent in separate packages, even if you specified combined shipping.
If you have any other questions, please reach out via our Contact Us page and we will be happy to help!
RETURNS & REFUNDS
Order cancellation
Orders can be cancelled before they are dispatched. If you need to make changes or cancel an order, you must contact us within 12 hours of purchase. Once packaging and shipping has begun, the order can no longer be cancelled.
Refunds
Your satisfaction is our priority. You may request a refund or reshipment if:
- You do not receive the product within the guaranteed timeframe (45 business days, excluding 2–5 day processing).
- You receive the wrong or damaged item.
- You decide you do not want the product (item must be unused, in original packaging, and returned at your expense).
Refunds are not issued if:
- Your order did not arrive due to factors within your control (e.g., providing an incorrect shipping address).
- Your order was delayed due to exceptional circumstances outside the control of Jewelry Reimagine (e.g., customs clearance delays, natural disasters).
*You can submit a refund request within 15 days after the 45-day guaranteed delivery window expires by messaging us on our Contact Us page.
Once approved, your refund will be processed and automatically credited back to your original payment method within 14 days.
Exchanges
If you would like to exchange your item, please contact us first so we can guide you through the process. Please do not send items back without prior authorization.
Product compatible with description, well worth the money, nicely made.
Exactly as in the picture
Cool stripe. Rear stretchy rubber. Fastened with snap closure. Fast delivery. Recommend
Belt quality. Delivered quickly.
Нууу,впечатлений нет. Шел долго,узкий сорачивается. Если худенькая девочка в качестве аксессуара.
Same thing in the picture
Belt price contrast Chan the ~~~ friend Test gift Doha want a dish with thank you
Strap chic. More in my Instagram @ Nata _ _ Lisa
The belt is good. Delivery is fast enough, courier to the apartment. I did not communicate with the store. Thanks I will wear
Shaken Crossbones package in Chin とめる type so なが ちょうせ of two can't be made. Just ほんとに こうき ゅうかんがあるのでとてもよき. What's more don't can of karui en Curren.
Fast delivery, the product is high quality, looks amazing. "Fantasy". Thanks to the store! I RECOMMEND‼️
Cool belt, at the waist 72 cm is very good. On the side is an elastic band, so you can wear dresses and jackets. The chain is metal, not very heavy. Came quickly in two weeks in the parcel with other orders
Nice belt. Good qulity. Very stylish, at the waist 80 cm came perfectly. Recommend.
Excellent belt, came within a week of RB, looks very cool
very good quality. fast delivery to Germany. I highly recommend item and store!
The parcel came to Ukraine for a new mail in 9 days. Wow. Fit in size. It stretches well. There was a smell that had gone off.
For a long time I wanted such a "weatherproof" strap :) Delivery mega fast! Ordered on sale on June 26, received on July 7 in five The quality is good, it is made without complaints Recommend to buy
The belt came, very quickly. Quality is good!
Perfect! Elastic at the back, hold very well!
The strap of the spouse liked and approached. on OT.- 74 sits well. performed qualitatively without marriage. In Kazakhstan, the parcel came quickly in 3 weeks.
Great strap style glamour. Very aesthetic workmanship. Sensationally the presents. Recommend!
The belt came in two weeks, packed well and qualitatively, neat, buckle without scratches, threads do not stick out, the clasp works) I recommend
It came very fast! Exact to description
Excellent belt, good quality, delivery twelve days. I recommend to buy and product and store!
Recommend! Cool belt. A little there is a smell when unpacking.