Shipping
We are proud to offer international shipping services operating in over 185 countries worldwide. Nothing means more to us than bringing our customers great value and service. Exact shipping costs are automatically calculated and displayed at checkout once you enter your delivery address.
How do you ship packages?
Packages from our warehouse in China are shipped via standard international carriers or EMS depending on product weight and size. Packages shipped from our US warehouse are dispatched through USPS.
Do you ship worldwide?
Yes. We provide tracked worldwide shipping to over 185 countries. However, there are a few restricted locations we are unable to ship to (such as US APO/FPO addresses). If your location is restricted, we will contact you directly.
What about customs and duties?
We are not responsible for any custom import duties, VAT, or local taxes once items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may incur customs fees upon arrival in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10–20 Business days |
| Canada, Europe | 10–20 Business days |
| Australia, New Zealand | 10–30 Business days |
| Central & South America | 15–30 Business days |
| Asia | 10–20 Business days |
| Africa | 15–45 Business days |
*This doesn’t include our 2–5 business day order processing time.Do you provide tracking information?
Yes! You will receive an automated email containing your tracking information as soon as your order ships. If you haven’t received tracking info within 5 business days, please contact us.
My tracking says “no information available at the moment”.
For some postal carriers, it takes 2–5 business days for tracking details to register in the system. If your order was placed more than 5 business days ago and tracking remains empty, please reach out to our team.
Will my items be sent in one package?
For logistical reasons, items in the same purchase may occasionally be sent in separate packages, even if you specified combined shipping.
If you have any other questions, please reach out via our Contact Us page and we will be happy to help!
RETURNS & REFUNDS
Order cancellation
Orders can be cancelled before they are dispatched. If you need to make changes or cancel an order, you must contact us within 12 hours of purchase. Once packaging and shipping has begun, the order can no longer be cancelled.
Refunds
Your satisfaction is our priority. You may request a refund or reshipment if:
- You do not receive the product within the guaranteed timeframe (45 business days, excluding 2–5 day processing).
- You receive the wrong or damaged item.
- You decide you do not want the product (item must be unused, in original packaging, and returned at your expense).
Refunds are not issued if:
- Your order did not arrive due to factors within your control (e.g., providing an incorrect shipping address).
- Your order was delayed due to exceptional circumstances outside the control of Jewelry Reimagine (e.g., customs clearance delays, natural disasters).
*You can submit a refund request within 15 days after the 45-day guaranteed delivery window expires by messaging us on our Contact Us page.
Once approved, your refund will be processed and automatically credited back to your original payment method within 14 days.
Exchanges
If you would like to exchange your item, please contact us first so we can guide you through the process. Please do not send items back without prior authorization.
A little bit big just because my waist is super thin
Все отлично! как в описании! продавцу спасибо!
Very nice, will buy more.
Nice belt. With a waist circumference of 60 cm, at the waist hanging, so I wear on the hips. Looks very nice
Very beautiful... Belt .. thanks... at the waist 86 came up
The belt is excellent. On an elastic band. The metal is light. Styled
Pasek super, wygląda dokładnie jak na zdjęciu. Zaraz zamówię sobie drugi :) POLECAM!!!
Good quality belt. It looks interesting.
It's too big for my waist even in my coat. Too smart for daily wear, better suited to dresses or thematic photo sessions, for example. Quality suits, all as in the photo of the store.
Cool!
La ceinture fait de l’effet. Cet hiver je la mettrai sur une veste et ce sera super joli. La qualité est moyenne mais pour la porter de temps en temps ça ira.je suis très contente de mon achat
Normal belt, worth this money!
Delivery to Ukraine is very fast, less than 2 weeks. Exactly like the photo. Advise
A good belt... all the yak in the photo, I recommend...
Fully correspond to the description, the quality is good, I liked it, though it went long, where it's 2 months, I recommend, I did not communicate with the store
Very pretty, we will see if it has to hold with time
Product according to the description is of good quality
Tal cual las descripciones de otras personas. Me gusta mucho. Recomendable. No comuniqué con vendedor.
Be careful, this belt is not tight and is a little wide at the top of the basin
Very nice belt. Metal details not plastic . Quick delivery
Very cool I recommend
Great belt. Exactly as described. Perfect size.
красивый ремень как на картинке
A good belt, approached the waist 78, delivered in 10 days to Postamat
The belt is good, I like it. In the UAE came for a week