Shipping
We are proud to offer international shipping services operating in over 185 countries worldwide. Nothing means more to us than bringing our customers great value and service. Exact shipping costs are automatically calculated and displayed at checkout once you enter your delivery address.
How do you ship packages?
Packages from our warehouse in China are shipped via standard international carriers or EMS depending on product weight and size. Packages shipped from our US warehouse are dispatched through USPS.
Do you ship worldwide?
Yes. We provide tracked worldwide shipping to over 185 countries. However, there are a few restricted locations we are unable to ship to (such as US APO/FPO addresses). If your location is restricted, we will contact you directly.
What about customs and duties?
We are not responsible for any custom import duties, VAT, or local taxes once items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may incur customs fees upon arrival in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10–20 Business days |
| Canada, Europe | 10–20 Business days |
| Australia, New Zealand | 10–30 Business days |
| Central & South America | 15–30 Business days |
| Asia | 10–20 Business days |
| Africa | 15–45 Business days |
*This doesn’t include our 2–5 business day order processing time.Do you provide tracking information?
Yes! You will receive an automated email containing your tracking information as soon as your order ships. If you haven’t received tracking info within 5 business days, please contact us.
My tracking says “no information available at the moment”.
For some postal carriers, it takes 2–5 business days for tracking details to register in the system. If your order was placed more than 5 business days ago and tracking remains empty, please reach out to our team.
Will my items be sent in one package?
For logistical reasons, items in the same purchase may occasionally be sent in separate packages, even if you specified combined shipping.
If you have any other questions, please reach out via our Contact Us page and we will be happy to help!
RETURNS & REFUNDS
Order cancellation
Orders can be cancelled before they are dispatched. If you need to make changes or cancel an order, you must contact us within 12 hours of purchase. Once packaging and shipping has begun, the order can no longer be cancelled.
Refunds
Your satisfaction is our priority. You may request a refund or reshipment if:
- You do not receive the product within the guaranteed timeframe (45 business days, excluding 2–5 day processing).
- You receive the wrong or damaged item.
- You decide you do not want the product (item must be unused, in original packaging, and returned at your expense).
Refunds are not issued if:
- Your order did not arrive due to factors within your control (e.g., providing an incorrect shipping address).
- Your order was delayed due to exceptional circumstances outside the control of Jewelry Reimagine (e.g., customs clearance delays, natural disasters).
*You can submit a refund request within 15 days after the 45-day guaranteed delivery window expires by messaging us on our Contact Us page.
Once approved, your refund will be processed and automatically credited back to your original payment method within 14 days.
Exchanges
If you would like to exchange your item, please contact us first so we can guide you through the process. Please do not send items back without prior authorization.
Love them
Very beautiful! Thank you!
Perfect, same as the brand, I have used several times and do not come out the color, and the perfect size, I will buy in black
Pretty Earrings. Thank you! I recommend
bien
Very cute and bright. I ordered them in gold and silver. I will see in time if the color wears out. The description is as is and they arrived in 14 business days in Mexico.
Very beautiful earring similar to the real
Nice!
Cute, I hope they don't go away
Looks exactly like the picture. Very ni e and got lots of compliments.
Good item. Extra fast delivery.
I wanted one of these so long! Are beautiful, just like the image, they are beautiful. They arrive earlier and I even bought them in two colors, they are monkeys
Perfect!
Beautiful and separate
Same as the photo, very cute and colorful. They arrived very quickly
Perfect. They have nothing to envy the brand
The Vintage Gold Plated Chunky Dome Drop Earrings for Women are an exquisite blend of style and elegance. Crafted from glossy stainless steel, these thick teardrop earrings offer a luxurious appearance reminiscent of vintage fashion. The lightweight design adds comfort while maintaining a bold and statement-making presence. A perfect choice for those seeking a touch of sophistication and charm in their accessories.
Nice pair of earrings will know now if it won't change
Really beautiful very good quality very well packed as the photo
The product is as is the description .. they are beautiful.
Exactly as the publication is described and of good material.
I love they are beautiful😍
The earrings arrived in perfect package that protected the both of them. Very satisfied with the size and they look so good in real life.
They are big in size, I wanted a smaller size
Beautiful and very high quality, recommended 100% this supplier