Shipping
We are proud to offer international shipping services operating in over 185 countries worldwide. Nothing means more to us than bringing our customers great value and service. Exact shipping costs are automatically calculated and displayed at checkout once you enter your delivery address.
How do you ship packages?
Packages from our warehouse in China are shipped via standard international carriers or EMS depending on product weight and size. Packages shipped from our US warehouse are dispatched through USPS.
Do you ship worldwide?
Yes. We provide tracked worldwide shipping to over 185 countries. However, there are a few restricted locations we are unable to ship to (such as US APO/FPO addresses). If your location is restricted, we will contact you directly.
What about customs and duties?
We are not responsible for any custom import duties, VAT, or local taxes once items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may incur customs fees upon arrival in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10–20 Business days |
| Canada, Europe | 10–20 Business days |
| Australia, New Zealand | 10–30 Business days |
| Central & South America | 15–30 Business days |
| Asia | 10–20 Business days |
| Africa | 15–45 Business days |
*This doesn’t include our 2–5 business day order processing time.Do you provide tracking information?
Yes! You will receive an automated email containing your tracking information as soon as your order ships. If you haven’t received tracking info within 5 business days, please contact us.
My tracking says “no information available at the moment”.
For some postal carriers, it takes 2–5 business days for tracking details to register in the system. If your order was placed more than 5 business days ago and tracking remains empty, please reach out to our team.
Will my items be sent in one package?
For logistical reasons, items in the same purchase may occasionally be sent in separate packages, even if you specified combined shipping.
If you have any other questions, please reach out via our Contact Us page and we will be happy to help!
RETURNS & REFUNDS
Order cancellation
Orders can be cancelled before they are dispatched. If you need to make changes or cancel an order, you must contact us within 12 hours of purchase. Once packaging and shipping has begun, the order can no longer be cancelled.
Refunds
Your satisfaction is our priority. You may request a refund or reshipment if:
- You do not receive the product within the guaranteed timeframe (45 business days, excluding 2–5 day processing).
- You receive the wrong or damaged item.
- You decide you do not want the product (item must be unused, in original packaging, and returned at your expense).
Refunds are not issued if:
- Your order did not arrive due to factors within your control (e.g., providing an incorrect shipping address).
- Your order was delayed due to exceptional circumstances outside the control of Jewelry Reimagine (e.g., customs clearance delays, natural disasters).
*You can submit a refund request within 15 days after the 45-day guaranteed delivery window expires by messaging us on our Contact Us page.
Once approved, your refund will be processed and automatically credited back to your original payment method within 14 days.
Exchanges
If you would like to exchange your item, please contact us first so we can guide you through the process. Please do not send items back without prior authorization.
The ring is absolutely gorgeus! Great quality as well. 5/5
Очень красивое и нежное колечкоЗаказ пришел быстро . Очень советую и рекомендую
Bamoer has the best quality jewelry not to mention it’s BEAUTIFUL!!. Shipping was in just 1 week to America. I cannot say enough kind words about their amazing customer service. Thank you so so much :)
Bamoer has the best quality jewelry not to mention it’s BEAUTIFUL!!. Shipping was in just 1 week to America. I cannot say enough kind words about their amazing customer service. Thank you so so much :)
Perfect
just like in the photo! awesome! And fast delivery. bamoer is the best!
Колечко пришло быстро. Брала за 4,49&. По размеру подошло на средний палец, как и хотела. Покупкой довольна. Очень понравилось. Проба есть с внутренней стороны. Спасибо большое продавцу.
Very beautiful and gentle ring order came quickly. I highly advise and recommend
It is identical to the photo the 9 equals 19/20 ring size Spain brought a gift. It was an Alliance
It is identical to the photo the 9 equals 19/20 ring size Spain brought a gift. It was an Alliance
Beautiful, toast, thank you
Very nice ring!! Put another one as a gift. Only there was no box, no pouch, for this minus star
jolie bague
Buena comunicación con el vendedor. Me ha encantado y envío muy rápido en tan solo 10 días.
The ring came quickly. Took for 4,49 &. The size approached the middle finger, as desired. I'm happy with the purchase. I liked it very much. There's a test on the inside. Thank you very much to the store.
Очень милое колечко. Изящное, выполнено аккуратно. Металл серебро 925 пробы, есть проба. Очень понравилось мне , закажу ещё и браслет такой .
Ring consistent with the description, cute, silver-has wybitą inside Test S925, arrived firmly wrapped and undamaged, along with welurową torebeczką. Shipment szła OK. One and a half month-ordered 09.05 and dotarła 23.06. It's already another my purchase in this Store and I am very glad. Go ahead I recommend. Thank you! :)
Very gentle ring. I ordered in this store on the recommendation @ kate_avtomonova. The test is worth it. 2 weeks wore without removing, wet in the water and did not blackened. Everyone pay attention to the ring. Delivery 1 week to pochtomat mistekstvost. Seller and recommend
Very nice ring. Elegant, executed neatly. Metal 925 sterling silver, there is a sample. I really liked it, I'll order also a bracelet like that.
Lovely and delicate ring, it looks just like in the photograph, the store sends it with nice bags, plus sent me a gift another very cute ring. Fast shipping.
Love it
Beautiful! It's very nice. It looks quality and I hope it is
Es realmente hermoso, exactamente igual a la imagen, además de l envío fue súper rápido llego en menos de 3 semanas a chile.
Very nice, it came with a gift alliance. I have several rings from the same store and they are silver, I use them daily including shower and use of hydroalcoholic gel and have not worn ugly. Highly recommended products from this seller
Beautiful❤️