Shipping
We are proud to offer international shipping services operating in over 185 countries worldwide. Nothing means more to us than bringing our customers great value and service. Exact shipping costs are automatically calculated and displayed at checkout once you enter your delivery address.
How do you ship packages?
Packages from our warehouse in China are shipped via standard international carriers or EMS depending on product weight and size. Packages shipped from our US warehouse are dispatched through USPS.
Do you ship worldwide?
Yes. We provide tracked worldwide shipping to over 185 countries. However, there are a few restricted locations we are unable to ship to (such as US APO/FPO addresses). If your location is restricted, we will contact you directly.
What about customs and duties?
We are not responsible for any custom import duties, VAT, or local taxes once items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may incur customs fees upon arrival in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10–20 Business days |
| Canada, Europe | 10–20 Business days |
| Australia, New Zealand | 10–30 Business days |
| Central & South America | 15–30 Business days |
| Asia | 10–20 Business days |
| Africa | 15–45 Business days |
*This doesn’t include our 2–5 business day order processing time.Do you provide tracking information?
Yes! You will receive an automated email containing your tracking information as soon as your order ships. If you haven’t received tracking info within 5 business days, please contact us.
My tracking says “no information available at the moment”.
For some postal carriers, it takes 2–5 business days for tracking details to register in the system. If your order was placed more than 5 business days ago and tracking remains empty, please reach out to our team.
Will my items be sent in one package?
For logistical reasons, items in the same purchase may occasionally be sent in separate packages, even if you specified combined shipping.
If you have any other questions, please reach out via our Contact Us page and we will be happy to help!
RETURNS & REFUNDS
Order cancellation
Orders can be cancelled before they are dispatched. If you need to make changes or cancel an order, you must contact us within 12 hours of purchase. Once packaging and shipping has begun, the order can no longer be cancelled.
Refunds
Your satisfaction is our priority. You may request a refund or reshipment if:
- You do not receive the product within the guaranteed timeframe (45 business days, excluding 2–5 day processing).
- You receive the wrong or damaged item.
- You decide you do not want the product (item must be unused, in original packaging, and returned at your expense).
Refunds are not issued if:
- Your order did not arrive due to factors within your control (e.g., providing an incorrect shipping address).
- Your order was delayed due to exceptional circumstances outside the control of Jewelry Reimagine (e.g., customs clearance delays, natural disasters).
*You can submit a refund request within 15 days after the 45-day guaranteed delivery window expires by messaging us on our Contact Us page.
Once approved, your refund will be processed and automatically credited back to your original payment method within 14 days.
Exchanges
If you would like to exchange your item, please contact us first so we can guide you through the process. Please do not send items back without prior authorization.
no llego nda
Just a bomb, fell in love with this septum, just beautiful, take it do not regret
llegó muy rápido y en perfectas condiciones, exactamente como se describe.
10/10
Love it is perfect
very good, perfect like the picture
Arrived in very good condition
Drove long Everything corresponds to the description Who can not decide to make septum advise
Thank you very much, oh my wonderful store. This piercing is so cool. I also need a hundred letters. Таакчччтоббдддуттттккккааащщщщ
Excellent septum I really liked quickly came somewhere after 2-3 weeks sits perfectly advise, order!
Super product, after assuming looks like real :)
cool
Absolutely love it, been wearing it for a while now, it’s comfortable and although it slips off you just have to tighten it, ordered on the 8/6 arrived on 9/7.
All is well
Would suggest the purchase if you’re considering of getting a septum, really helps in deciding whether or no you’d like it without the commitment of getting a real one.
top
Пришла быстро с другими посылками. Мне показалось слишком большой и выглядит несуразно, поэтому носить навряд ли буду. Ещё она спадает постоянно, держится плохо. А так в принципе все хорошо, брать можно, тем более с учётом такой низкой цены
Great!
Thank you
Good deception, I will use for some images. I do not want to do a real septum.
perfect
It came very quickly, exactly in two weeks, although it showed that it was worth at least a month to expect the parcel. Convenient, does not press anywhere. In general, I advise!!
It went very long, ordered January 30, it came on April 7. But in principle it was worth it, the trick itself is a little big, but you can squeeze it and it will be just. I liked the silver more, it is almost invisible and it seems that there is a puncture.
Посылка приехала где-то за ~3 недели. Чтоб обманка смотрелась более естественно советую замазывать её консилером+пудрой, а также надевать как можно ближе к основанию носа. Inst: littledevileden
шел долго